Shipping policy
Welcome to HBCU Novelties! We strive to ensure that your order arrives on time and in excellent condition. Please review our shipping policy for details on how we handle and deliver your purchases.
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays). You will receive an email confirmation once your order has been shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on the weight and destination of your order. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Please note that delivery times are estimates and may vary depending on carrier delays.
Shipping Location & Restrictions
We currently ship to addresses within the United States only. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
Address Changes
If you need to change your shipping address, please contact us within 24 hours of placing your order. Once your order has been processed, we are unable to make changes.
Questions or Concerns?
If you have any questions about your order, please feel free to reach out to our team at:
Email: contactus@wearebehinditall.org
Phone: (314) 617-6855
Address: 1755 Market St., Saint Louis, MO, USA 63177
Thank you for shopping with HBCU Novelties!
